[Resolved]  ICICI Bank — Debit my saving account

Address:

560100

Reminder, , , 2
An unauthorized debit card transaction has been done on my ICICI savings account Amount Rs15290/- debited from my account. Debit details are as under 1)2/10/2015 9:52 am VIN/VODAFONE-BI/[protected]/0 =4, 900.00 2)2/10/2015 9:54 am VIN/www.Account/[protected]/0 =2, 000.00 3)2/10/2015 9:56 am VIN/TATADOCOMO /[protected]/0 =1, 490.00 4)2/10/2015 9:57 am VIN/www.Account/[protected]/0 =500 5) 2/10/201510:01am VIN/TICKETDADA /[protected]/0 =4, 000.00 6)2/10/2015 10:06 amVIN/PAYU MONEY /[protected]/0 =1, 400.00 7)2/10/2015 10:11 amVIN/Citrus Cash/[protected]/0 =1, 000.00 TOTAL 15, 290.00 10:25 customer-care blocked my debit card. I registered complaint Electronics City Police station FIR NO:0707/2015(Section 66©, 66(D), IT Act and 420), ICICi Complaint form and FIR copy submit on Dt 03/10/2015 by Electronics City Bangalore Infy Campus ICICI Bank. I Called on 7/10/2015 they gave me assurance recovery the amount from merchant, on 09/10/2015 11:27 am received SMS From ICICI (SR[protected] Dear customer Dispute for 1NR 15290 on Account XX5968 has been Declined as the transaction was authenticated with a 3D secure Pin). But they have closed my complaint without investigation. My account number:[protected] Complaint number in ICICI bank: SR[protected]. ICICI customer support team is also not responding properly. Please look in to this matter sympathetically and provide justice to refund my debited amount.

NOTE: Refund on 16/10/201516/10/2015 REF PAYU MONEY =1, 400.00.

Thank U
N.SHIVARAMA
[protected]