[Resolved]  ICICI Bank — debit unfreeze

Address:Cooch Behar, West Bengal

I hav submitted my pan card photocopy with icici bank cooch behar branch on 4th august with an application for removal of debit freeze and updation of my account from minor to major. I have been to the bank for almost 10-12 times.. Each time i visit the branch, the deputy manager incharge keep saying that the records have been sent to the headoffice in hyderabad. Till now there is no response recieved. Its still not infreezed. Does it really takes this much time to just unfreeze an account. Visiting bank for 15 days isnt that easy for someone. I have got many more works to do throughout the day. Hope the bank gets to know about it. And my account gets unfreeze soon.
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Sep 25, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2019
ICICI Bank Customer Care's response
Dear Shayam Jain,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (713178) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

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Dear sir, I have one no. of icici bajaj scooter bonds with original certificate available with me dated 21.12.1998 (deemed date of allotment). I want to trace the same online and get the amount I deserve for the same.
ICICI Bank Customer Care's response, Aug 19, 2019
Verified Support
Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (713178_2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Hello,

There is a monthly deduction of INR 29.50 happens from my account. I am not sure what this is for as I never subscribed for this. If I have subscribed then I need an evidence of this otherwise I need the complete deducted amount from my account since day 1.

Regards
Hariraj Rajendran
ICICI Bank Customer Care's response, Aug 19, 2019
Verified Support
Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (713178_3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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