[Resolved]  ICICI Bank — deduction of amount from saving account

Address:H. No. -9, Uzan Bazar, Rajbari, M. G. Road, Kamrup Metropolitan, Assam, 781001

On 22nd march 2020 i received an sms and also an email.in the sms it was written ' dear customer we have registered request for new policy wa privilege single rs 1899 for one assist. Your request no sr[protected] dated 22 mar 20 will be completed. An amount of rs 1899 was deducted from my account.
I called several times to customer care but they are saying no such plan is activated. So look into the matter immediately and i don't want any such plan activated from my account and refund the amount at the earliest to my account.
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Apr 28, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cin0) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

My account got debited with totaly 1200 ECSRTNCHG - what is this actually, why this amount debited and didn't got text message about it.

Saleem selvi's reply, Mar 27, 2020
Plz refund the amount and how to avoid this charges in future.
ICICI Bank Customer Care's response, Mar 27, 2020
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a0cin0_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Returned Undelivered: Prepaid Card Smart City Card for Acct XX2603 sent by Blue Dart Courier, AWB [protected] returned due to-No Such Consignee At The Given Address. For re-dispatch, visit bit.ly/2prKKli.
Sangita Koshiya's reply, Mar 20, 2020
Returned Undelivered: Prepaid Card Smart City Card for Acct XX2603 sent by Blue Dart Courier, AWB 37270066304 returned due to-No Such Consignee At The Given Address. For re-dispatch, visit bit.ly/2prKKli.
Sangita Koshiya's reply, Mar 20, 2020
Returned Undelivered: Prepaid Card Smart City Card for Acct XX2603 sent by Blue Dart Courier, AWB 37270066304 returned due to-No Such Consignee At The Given Address. For re-dispatch, visit bit.ly/2prKKli.
ICICI Bank Customer Care's response, Mar 27, 2020
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a0cin0_001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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