[Resolved]  ICICI Bank — deduction of overdue amount without any reason

Hello sir my name is robin kumar nayak. I hv taken home loan from icici bank in the name of my wife in vadodara. My loan account no is lbbrd[protected]. My emi date started from 5th of may 2018 and before that all procedure for ecs was done and for that icici home loan department notified me ragarding my emi which was to be deducted on 5th may but emi was not deducted n tht time i had sufficient balance in my saving account. After one day icici home loan collection person came to my home and he was telling yr emi amt is due for the month of may 18 and i told him all procedure tht was already done for ecs facility from my sbi act n i had to pay him the emi amt through check but the overdue amt kept on reflecting everymonth and in this month the overdue amt was deducted. So i request to you plz do the needful action so tht my hard earned money shud refund in my act. Thnx sir.
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Nov 1, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

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I want to deactivate my one assist account which is not benefits . the company debited many from my Icici account in this week, I requested to refund my money which is debited in last week.
ICICI Bank Customer Care's response, Oct 3, 2019
Verified Support
Dear Lochoni Panda,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (858631_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
I am banking with ICICI from last 12 years . Got travel card for my europe trip. I am trying to book my Europe train and it asks OTP sent to my india number. So weird. How would my india number will be active for a travel card. Please help . Its not even allowing to edit mobile number for my account through web.

Please help /advice
ICICI Bank Customer Care's response, Oct 3, 2019
Verified Support
Dear smita lolge,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (858631_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Today in morning i used 1 mobile app and recharged bsnl prepaid odisha of 2 mobile of rs 485 each.amount had been deducted but recharged was unsuccessful what shall i do.i am a very small man.and i earn money with lot of difficulties.plz help me sir
ICICI Bank Customer Care's response, Oct 3, 2019
Verified Support
Dear Ravish Jindal,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (858631_001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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