ICICI Bank — Delayed IMPS REFUND

Address:110061

Dear Sir/Madam,

My name is Arnold Thomas Vincent and I am an ICICI Bank Customer with the AC. No.[protected]. On the morning of 30/11/2016, I accidently transferred Rs.10, 000 to the account of a Punjab National Bank customers by the name of Mr. Sandeep Sharma, with the AC. No. [protected]. The amount was accidently transferred to his account, the person is a registered payee on my account as I once transferred funds to this person on behalf of one of my friends with whom I’m no longer in contact. I have contacted ICICI and requested them to help me with this issue, they have promised me assistance but I only get promises and no one does anything, they just ask me to wait, which I have been doing for more than 30 days but still no resolution. I was told to visit the bank where he has an account, but I am not aware of where he is and where he has his ac. registered. I request you to somehow help me in getting the amount credited to my account. I earnestly request you to assist me in getting the amount refunded to my ac.

Regards,
Arnold Vincent
Was this information helpful?
No (0)
Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
Dec 29, 2016
narayan87hsr's response
Branch manager telling us to wait.here were not waiting for withdrawal.we want to deposit cash
Jan 04, 2017
Updated by Arnold Vincent
Kindly contact me on [protected] or email me on arnold.[protected]@gmail.com
Complaint comments 

Comments

For past one hour we are waiting for deposit cash at counter.he his not available till now.Such a reckless and slow worker I have seen in my whole life

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23618
    Pending
    2043
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information