[Resolved]  ICICI Bank — didn't receive the refund from payu

I had booked the tickets from payu gateway in irctc
And had cancelled the same after sometime.
The money should get reflected in my icici bank account through payu gateway.
This is the second incident occured with me.
There are 3 money refunds pending from payumoney and icici
Can you please check and confirm back.
Two tickets were cancelled on 12 december
And one ticket was long back, may be between mid june to november.
This behaviour is not acceptable.
Please check and refund the money as soon as possible
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Feb 8, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2018
ICICI Bank Customer Care's response
Dear Shrusti Bhaisare,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4p1cf) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Jan 09, 2018
Updated by SHRUSTI BHAISARE
I had called and even e-mailed ICICI and did not get the proper response.
Also, I have not recieved the money as of now.
Its been more than 20 days.
This is a serious concern, as this is not the first time I have encountered with the problem.
You should check all the transaction starting from mid July till date, the refunds in Conjuction with ICICI_PayU are still not recieved.
There are total 4 transaction, of which the money are not refunded.
Please check this on very high priority, otherwise it will be a serious concern for ICICI as well as PayU
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