[Resolved]  ICICI Bank — Double Debit on my ICICI Bank Multi-Currency Travel Card

Address:

560050

Hi, I'm currently in Dubai using ICICI Bank Multi-Currency Travel (ATM) Card as a service provider to handle my money. On the 9th Oct, 2015, I received an email from the bank stating "An amount of 486.32 has been refunded to you from your ICICI Bank Travel Card 4XXX XXXX XXXX 6709 as per your request. The current available balance on your ICICI Bank Travel Card is 0.00. This card account has now been closed." I had never requested for a closure of the account and I'm in a foreign country with no money in my pocket. The bank customer care says it will take 11 working days to refund the amount. I request a full refund of my amount that the account currently holds and a compensation for mental harassment caused due to the error from their end. I have not been able to go out for 2 days since I didn't have any money and have had to borrow money for food. I do have a level of self respect to not borrow money each time to buy my own food. Please find my details below and request to file a complaint at the earliest. Name : Nandan Raghothama Current Location: Dubai Card issue location: Bangalore, India Issue Date: 26th Aug 2015 Issued by : Cox and Kings Bangalore card number: [protected] Regards, Nandan