[Resolved]  ICICI Bank — ecsrtnchg rs. 413 got deducted two times

Address:Pune, Maharashtra, 411057

My account got deducted by 413rs. Two times against ecsrtnchg. I am paying for lic policy. That policy ecs got adjusted from my account with just a fraction of minutes when balance was insufficient. This is my first time where this has happened. Bank should consider me as i am paying the same ecs regularly for a long time now.
I want my amount refunded. This is seriously not acceptable as a customer.
Total money that is deducted = 826rs.
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May 29, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2018
ICICI Bank Customer Care's response
Dear Suvela,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a510kj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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