[Resolved]  ICICI Bank — Failed transaction and money got deducted from account

Address:Mumbai City, Maharashtra, 400054
Website:ICICI BANK AND PHONE PE

Respected sir/ madam

I had used phone pe app to my reliance electricity bill using icici bank account and debit card. Money got deducted rs 1265/- on 17/05/17. I got message from phone pe that transaction is failed and money will be refunded within 24 hrs. But still money is yet to get refunded in account.

Name : b simon kennedy
A/c no:[protected]

Thanking you

Simon kennedy
Mob: [protected]
Was this information helpful?
No (0)
Yes (0)
Jun 19, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 19, 2017
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2042
    Resolved
    14251
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information