[Resolved] ICICI Bank — fraud message about card

@tul1

from Noida, Uttar Pradesh

Address:

Mumbai City, Maharashtra, 421202

Hello,

Sir i have received fraud message from icici bank about card. Which was not requested by me.

Here is the message which was received in my no. [protected] from IX-ICICIB.

Dispatched: Dear Customer, Card- ATM / Debit Chip Upgrade for your Account XX9936 has been sent by Blue Dart Courier, AWB [protected] on 25-JUN-18. Track status at http://bit.ly/2prKKli or login to iMobileServicesCheck Status.

Kindly to the needful on this.

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Jul 28, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2018

ICICI Bank Customer Care's response Dear Customer (@tul1),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a56hy0) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Comments

Sarju55

from Korba, Chhattisgarh

I was recharge my jio nomber rs.349applied through BHIM app UPI transaction money was sent to [protected]@icici and recharge was not successful but money deducted from my account.
So, please refund my money back to my account

ICICI Bank Customer Care's response, Jun 27, 2018

Verified Support

Dear Customer (Sarju55),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a56hy0_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Ankit Gunvant Shah

from Buxar, Bihar

You Are Requested To Deactivate My Icici One Assist Plan As Soon As Possible And Refund My Rupees On My Account.

I Have Not Registered For Icici One Assist Plan. So You Are Requested To Deactivate For The Same.

Please Do The Needful
.

REGARDS
ANKIT SHAH

ICICI Bank Customer Care's response, Jun 27, 2018

Verified Support

Dear Ankit Shah,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a56hy0_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team