ICICI Bank — Home Loans Needless of wasting customers valuable time.

Address:	Thane, Maharashtra, 400605
Website:	www.icicbank.com

RE:'ICICICARE=[protected]' ICICI BANK LTD
Finance
Sheetal Jadhav Jan 24 at 9:43 PM
To
dipsinh sawant
Message body
Dear Mr. Sawant,

We refer to our e-mail dated January 18, 2017.

We wish to inform you that all the property documents (including the share certificate) are mortgaged for the Loan Accounts LBMU XXXX XXXX 7380 and LBMU XXXX XXXX 4689.

We understand that your Loan Account LBMU XXXX XXXX 7380 is closed. However, as it is linked with your active Loan Account LBMU XXXX XXXX 4689, all the property documents will get released post closure of Loan Account LBMU XXXX XXXX 4689.

We hope the above details clarify the query to your satisfaction.

We look forward to your co-operation.

Sincerely,

Sheetal Jadhav
Senior Management Desk

NEVER SHARE your OTP, CVV, URN, User ID, password with anyone, even if the caller claims to be from ICICI Bank, Bank employees will never ask you for these details. Please safeguard these account details as sharing it can lead to unauthorised access to your account.

CONFIDENTIALITY INFORMATION AND DISCLAIMER:

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

From: dipsinh sawant [mailto:[protected]@yahoo.com]
Sent: Tuesday, January 17, 2017 3:02 PM
To: SENIOR MANAGEMENT DESK /RCSG/IBANK/BKC
Cc: Chanda Kochhar /CORP/IBANK/BKC
Subject: Re: 'ICICICARE=[protected]' FW: 0007RaC3TAQH3P8S:Re Re Re Re Request for submitted documents for TOP UP Loan.

Dear Sir,

You already have my original property registration papers, Then why should you need my society share certificate. Please clarify me..??


Please do the needful, Hence your co operation will be highly appreciated.

Regards,

Dipsinh Sawant


From: Ravi Tiwari-Emails Loans-Mum
To: dipsinh sawant
Sent: Monday, January 16, 2017 7:06 PM
Subject: RE:'ICICICARE=[protected]' FW: 0007RaC3TAQH3P8S:Re Re Re Re Request for submitted documents for TOP UP Loan.

Dear Mr. Sawant,

We refer to your e-mail dated January 12, 2017.

At the outset, we sincerely apologise for the inconvenience caused to you.

We would like to inform you that Home Loan LBMUMXXXXXXXX380 is linked with LBMUMXXXXXXXX689 which is still active in our records.

Property documents (original society share certificate) will get released post closure of your existing Home Loan LBMUMXXXXXXXX689.
We look forward to a long term and mutually beneficial relationship with you and solicit your co-operation in strengthening the same.

Sincerely,

Ravi Tiwari
Senior Management Desk

NEVER SHARE your OTP, CVV, URN, User ID, password with anyone, even if the caller claims to be from ICICI Bank, Bank employees will never ask you for these details. Please safeguard these account details as sharing it can lead to unauthorized access to your account.

CONFIDENTIALITY INFORMATION AND DISCLAIMER

"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank."

From: dipsinh sawant [mailto:[protected]@yahoo.com]
Sent: 12 January 2017 09:37
To: CUSTOMER CARE /CSPB/IBANK/THN
Cc: Chanda Kochhar /CORP/IBANK/BKC
Subject: Re: 0007RaC3TAQH3P8S:Re Re Re Re Request for submitted documents for TOP UP Loan.

Dear Sir/Madam,

FYI & A.

Why should I waste my valuable time to visit your nearest branch.
Simply courier it me just like NOC certificate.
Its as simple as that.

Please do the needful, Hence your co operation will be highly appreciated.


Regards,

Dipsinh Sawant

From: "customer.[protected]@icicibank.com"
To: [protected]@yahoo.com
Sent: Tuesday, January 10, 2017 9:25 AM
Subject: Re: 0007RaC3TAQH3P8S:Re Re Re Re Request for submitted documents for TOP UP Loan.

Dear Sir,

Please accept our sincere apologies for the inordinate delay reply to your query.

With reference to your e-mail, we request you to visit any nearest ICICI loan servicing branch and speak with the branch officials for further assistance.

We request you to look for the nearest ICICI Bank Loan Servicing Branch in our website: www.icicibank.com Find ATM/Branch.
We thank you for giving us an opportunity to be of service to you.
Sincerely,
Saikiran
Customer Service Officer
ICICI Bank Limited
NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID, Password or URN with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account.

On 1/5/2017 4:31 PM, Dipsinh Sawant wrote:
Dear Sir,

I am simply asking for for my documents.
eg. share certificate of my room etc.

The loan is over then why you are not able to give it back to me???
I just can't understant, why should I visit to your nearest branch??
I don't have any other work than this??? Why should I wasted my money and my valuable time to visiting your branches for such silly things??
You should know your responsibility.
Please return my original documents as soon as possible as loan is closed.
Just giving loan closer letter than does not means your responsibility is over.

Please do the needful, hence your co operation will be highly appreciated.

Regards,

Dipsinh Sawant


[protected]--
From: "customer.[protected]@icicibank.com"
To: [protected]@yahoo.com
Sent: Thursday, December 15, 2016 11:12 AM
Subject: Re: 0007RaC3TAQH3P8S:Re Re Re Request for submitted documents for TOP UP Loan.


Dear Mr. Sawant,
We understand your concern.
We have tried calling you on your mobile number XXXXXX2746 dated December 15, 2016 at 11:07 a.m. However, we were unable to reach you.
With reference to your email, we required to kindly conform the documents which has been submitted by you in original which will help us to assist you further.
As per your confirmation in earlier mail, we have update the new email id [protected]@yahoo.com in the loan account.

Further, you may also call our Customer Care (8:00 a.m. to 8:00 p.m.) with your STD code followed by 33667777.

Alternatively, we request you to visit the ICICI Bank branch for further assistance.

We request you to look for the nearest ICICI Bank Loan Servicing Branch in our website: www.icicibank.com Find ATM/Branch.

We look forward to more opportunities to be of service to you.
Sincerely,

Ankit Shah
Customer Service Officer
ICICI Bank Limited
NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID, Password or URN with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account.


On 12/13/2016 3:08 PM, Dipsinh Sawant wrote:
Dear Sir,

I am not asking about the property papers. I am asking the the documents which I processed for the same loan. As loan is closed then its your duty to give it back the submitted documents.

What kind of problem you have the return the documents. Loan is over then concern is over. Please give it back my original documents which you have taken for loan processing and its your duty.

Otherwise I Have to apply some other menthod through consumer court.

Please do the needful, Hence your co operation will be highly appreciated.

Regards,

Dipsinh Sawant


[protected]--
From: "customer.[protected]@icicibank.com"
To: [protected]@yahoo.com
Sent: Sunday, December 11, 2016 10:26 AM
Subject: Re: 0007RaC3TAQH3P8S:Re Re Request for submitted documents for TOP UP Loan.


Dear Mr. Sawant,
We understand your concern.
With reference to your e-mail, we like to inform NO OBJECTION CERTIFICATE has been sent to your communication address through Blue Dart Courier with Airway Bill Number [protected] dated October 28, 2016.
We like to inform you that the original property documents will be handover to you post closure of your top up loan.
Further assistance. You may also call our Customer Care (8:00 a.m. to 8:00 p.m.) with your STD code followed by 33667777.
We thank you for giving us an opportunity to be of service to you.
Sincerely,
Saikiran
Customer Service Officer
ICICI Bank Limited
NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID, Password or URN with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account.


On 12/10/2016 2:37 PM, Dipsinh Sawant wrote:
Dear Sir,

Already mentioned my mail id for your reference.
i.e

[protected]@yahoo.com
OR
dipsinh.[protected]@gmail.com
OR
dipsinh.[protected]@essar.com

Anyone from the above ids. please use my personnel mail id.

Regards,

Dipsinh Sawant


[protected]--
From: "customer.[protected]@icicibank.com"
To: [protected]@yahoo.com
Sent: Wednesday, December 7, 2016 9:47 AM
Subject: Re: 0007RaC3TAQH3P8S:Re Request for submitted documents for TOP UP Loan.


Dear Mr. Sawant,
We understand your concern.
With reference to your e-mail, we request you to conform your mail id to enable us to register your mail id towards your loan account.
We thank you for giving us an opportunity to be of service to you.
Sincerely,
Saikiran
Customer Service Officer
ICICI Bank Limited
NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID, Password or URN with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account.


On 12/6/2016 2:53 PM, Dipsinh Sawant wrote:
Dear Sir,
With reference to your email, Please find the below details for your consideration.

Conform your email id to update: [protected]@yahoo.com
Date of Birth: 04/05/1978
Equated Monthly Installment: Rs, 1984
Loan Amount: Rs. 1, 50, 000


Please surrender my original documents which I have given while applying for the loan.

Regards,

Dipsinh Sawant


[protected]--
From: "customer.[protected]@icicibank.com"
To: [protected]@yahoo.com
Sent: Tuesday, November 29, 2016 6:06 PM
Subject: Re: 0007RaC3TAQH3P8S:Request for submitted documents for TOP UP Loan.


Dear Sir,
We regret for the inconvenience caused to you.
With reference to your email, we request you please write back us with register EMAIL ID.

We request you to provide us the below mentioned details to further assistance.

Conform your email id to update
Date of Birth
Equated Monthly Installment
Loan Amount
We thank you for giving us an opportunity to be of service to you.
Sincerely,
Srinivas D
Customer Service Officer
ICICI Bank Limited
NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID, Password or URN with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account.

On 11/29/2016 3:18 PM, Dipsinh Sawant wrote:
Dear Sir/Madam,

As I have closed my Top Up loan A/c No. LBMUM[protected].

Please return back my necessary original documents which is submitted by me for the processing of the same loan.


Please do the needful, hence your co operation will be highly appreciated.


Thanking you,

Regards,

Dipsinh Sawant