[Resolved]  ICICI Bank — i am complaining about how in human icici bank customer support is

Address:560045
Website:Icici bank support as a whole

Hi everyone /or to whom so ever it may deliver i have a very small concern with icici bank my first credit card is from icici and i have normally been paying them 20 — 25k payment every month but since last couple of months i delayed in making payment by 2 days or so because i had to face a pot in my personal life like my dad was hospitalized for an accident at the same time i got married and i also fell sick so i could not pay on time i have been charged almost 1000rs as a fee for the first and the only time i req for a refund and i have been told that we are soorry we can't help!! Seriously?? Is that what you guys do with yo customer and their situation i must say ammazing customer service keep up the good work and yo lost one cust and i hope people make right choices in this highly compitant world
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Jun 2, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2018
ICICI Bank Customer Care's response
Dear Harry immi,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a50plh) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Sir I have recharged my jio no [protected] on 20/04/2018 at 8:40pm through my jio application and payment mode upi selected payment successfull but my no yet not recharged the information
ICI3b7c658e92a642f2abea9b00a717fa32
UTR[protected]

I was trying to do jio recharge of [protected] but money deducted from my UPI I'd [protected]@ybl (phone pe } account but recharge not done icici bank do a fraud with Indian ban this website they are not going to refund I know

ICICI Bank Customer Care's response, Apr 24, 2018
Verified Support
Dear Saransh,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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