ICICI Bank — Icici bank income tax refund has been credited in wrong account

Address:560093

It is to inform you that Mrs. Sunayana Agarwalla have filed income tax return electronically for A.Y. 2015-16 and the same is processed by the Income Tax department. The Refund has been determined of Rs. 8990.00. State Bank has made ECS to Bank account number[protected] on 30.10.2015. but this bank account is not belongs to Sunayana Agarwalla. the Correct Bank account number is[protected], I request you to cancel the ECS transaction made to wrong account number or any needful process. I have already contacted the Income tax department and also CPC Bangluru, they said that please contact the State Bank of India refund centre to cancel the transaction. therefore i contact on toll free number [protected], on discussion with SBI executive. he said that please mail the Bank detail, Bank statement, PAN details at [protected]@sbi.co.in. The details has been shared with itro, sbi & they have even contacted ICICI bank asking tem to recover the amount form the wrong bank account holder. But the regional risk manager is not accepting the email from sbi & hence not processing my reuqest. Pan No- AMTPA0190Q Bank Name- ICICI Bank Branch- Electronic City, Bangalore, IFSC- ICICI000360.
Was this information helpful?
No (0)
Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2042
    Resolved
    14251
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information