ICICI Bank — ICICI Credit Card - Cashback Not Received

I had purchased a TVS Jupiter Scooty from Arvind TVS Motors Agra(UP) on date 31/01/2021 amount of Rs 83833 (Sum of two transaction) using ICICI Bank Credit Card. There was cashback offer going on at that time using ICICI Credit Card. The offer stated that within 90 days the cashback will be credited in the bank account but it's already 250 days yet I have not received the cashback and ICICI Customer Care helpline are not providing sufficient help.
If its a fraud, I will never use ICICI Bank Credit Cards

Attaching bank statement screenshot for more information

Please contact me on [protected]
My email id is amangautti.[protected]@gmail.com
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ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Oct 08, 2021
Updated by Amangautti
Please resolve my issue as soon as possible
Oct 19, 2021
Updated by Amangautti
Please update on my issue and let me know what's going on with my complaint.
Oct 25, 2021
Updated by Amangautti
I haven't got any update yet
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