[Resolved]  ICICI Bank — ICICI credit card issue

I had two credit cards. One is Amazon ICICI credit card and another is ICICI credit card. Both the accounts also closed without any due. But in cibil report date close is not updated.

I tried to reach out to customer care. After 15 mins get disconnected automatically. I have tried more than 5 times same happened.

Please help me to update the cibil report.
Registered mobile for ICICI is [protected]

I have attached the account closed email conformation.
ICICI credit card issue
ICICI credit card issue
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Sep 4, 2021
Complaint marked as Resolved 
The problem has not resolved still. But they updated as resolved in status
Sep 04, 2021

Complaint Status

ICICI Bank customer support has been notified about the posted complaint.
Sep 04, 2021
Updated by jetback
Problem has not resolved still. But updated as resolved.
Verified Support
Sep 04, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

ICICI Bank Customer Service Team
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