ADVERTISEMENT

[Resolved]  ICICI Bank — ICICI credit card issue

Hi,
I had two credit cards. One is Amazon ICICI credit card and another is ICICI credit card. Both the accounts also closed without any due. But in cibil report date close is not updated.

I tried to reach out to customer care. After 15 mins get disconnected automatically. I have tried more than 5 times same happened.

Please help me to update the cibil report.
Registered mobile for ICICI is [protected]

I have attached the account closed email conformation.
ICICI credit card issue
ICICI credit card issue
Was this information helpful?
No (1)
Yes (0)
Sep 4, 2021
Complaint marked as Resolved 
The problem has not resolved still. But they updated as resolved in status
Sep 04, 2021

Complaint Status

ICICI Bank customer support has been notified about the posted complaint.
Sep 04, 2021
Updated by jetback
Problem has not resolved still. But updated as resolved.
Verified Support
Sep 04, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments  Add a CommentShareTweet
Post your Comment
    I want to submit Complaint Positive Review Neutral Comment
    code
    ICICI Bank
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    20127
    Pending
    870
    Resolved
    12712
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View Full Information
    ADVERTISEMENT