[Resolved]  ICICI Bank — ICICI ECS Return Charges

Dear Sir, I have got a personal loan from Yes bank. I am paying the loan regularly due date of the loan is actually not known sometimes it gets deducted on the 3rd, 7th, 8th of every month. Whenever the ECS of the yes bank is produced so many times I get my amount deducted from ICICI as [ ECS RTN CHGS ]. This started happening after the first covid season of 2020 till now . Why this is happening I am unable to understand, as there is a clause which states that once bounced cannot be produced again without customer approval or knowledge. If any dues are there should have been collected from the customer the same month or at least the next month. Kindly help me please . For further communication mail me at [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 29, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2046
    Resolved
    14247
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information