[Resolved]  ICICI Bank — ICICI-trouble getting the debit card to deliver to my father

I have converted my account to NRO on Dec-2013 which was supposed to be sorted in one month.I have submitted all the documents and the change to be done to my Indian address. The concerned team dispatched the debit card to the requested bank branch in Vishakapatnam in MVP colony.But now those people are giving me trouble to hand over the dispatch to my father and stating that i have to send a courier to my father with the permission to hand over the documents which i have done by sending a scanned document. I have been going through this crap from past 7 months just to hand over the debit card to my father. Its so frustrating that the services that I have been receiving as a NRI Customer which i realized that I had made a big mistake opening an account with you guys and even bigger mistake converting the savings account to a NRO account. I want you guys to talk to the bank manager of the MVP colony so that he hand overs the document to my father.
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Aug 14, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Sir,

We are sorry to hear about your experience. Please write to [protected]@icicibank.com with your contact details. Our official will get back to you. Refer '47598916' in the subject line.

Regards,
ICICI Bank Customer Service Team
Hi,
I have raised that long back.
when the people couldnot resolve the issue on phone how will I expect them to solve it by just one email.
the only thing i can do is cancel the goddamn account with icici and never look back to go for the account i would rather pick citi bank or axis bank which the services are much better.
but thanks for taking out some time for replying to my concern.

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