[Resolved]  ICICI Bank — jio recharge problem

Address:600107

Refund my money i have done my jio recharge through phonepe app payment mode upi and money is deducted from account but recharge is unsuccessful and i called customer care said that their were no change on this number. I recharge my number on 12/02/2018 that is send to [protected]@icici so i kindly request to you please refund my amount in my account transaction reference number my jio number-[protected] recharge amount - rs-498 transaction i'd phonepe upi payment - icibade405217ac4521a6de99527168e075
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Mar 18, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2018
ICICI Bank Customer Care's response
Dear Customer,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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Recharge through my jio app and paid by upi address paid to [protected]@icici money debit but recharge not successful and also not got my refund

ICICI Bank Customer Care's response, Feb 14, 2018
Verified Support
Dear Customer (hira123s),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4ruz6_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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