[Resolved] ICICI Bank — Late payment charges, finance charges, and customer care misbehaviour | |||
Dear sir/mam, This is with ref. To credit card no. Ending with 3004 and the name is nirmesh pandey. I have never seen such type of bad service first time i did not get the statement and i have paid my all amount on time. But this time i am delayed only 1 day. And he charged double amount my statement. Late payment more than 500 finance charges more than 500 and other service tax. When i called to customer care to request for my reversal. She talked to me very rudely. Please icici bank learn some manner of your customer care. And hire some educated customer care. I know icici bank have lot of customer that's why the bank makes own rule. And bank has power to blacklist anyone and ruined cibil score. That's why people will bear its extortion. I want to pay only my actual amount not the other amount. Please refund my amount. I don't want to continue any relation with icici bank. Please refund my extra surcharges. I am not rich who will pay your extra amount. Thanks Nirmesh pandey Contact - [protected] Was this information helpful? | |||
Jun 12, 2017 Complaint marked as Resolved Farzi Call AA rhi h, Hatao mere ye complaint ICICI Bank customer support has been notified about the posted complaint. Verified Support Jun 12, 2017 ICICI Bank Customer Care's response Dear Nirmesh Pandey, We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team | |||
 3 Comments | |||
Comments
I made a Flipkart transaction on 25.4.2017, of Rs.1999/- ( Ref:74766517116716359712241), I paid this amount. but again this amount repeated in this month statement also with Ref no:74766517154721791827121 using date 25/04/2017.
I checked with merchant (flipkart), they received amount one time only. But Bank charged 2 times.
I checked with merchant (flipkart), they received amount one time only. But Bank charged 2 times.
I have a savings bank account with ICICI Bank. The account number is "[protected]".
I just saw that on 25-May there was a debit transaction of 805 Rs. with the following heading:
"DMC/IN[protected] DP CHGS TILL APR-17".
This account was a free account and not being used for trading.
Kindly refund the money.
Regards
Pardeep Singh
I just saw that on 25-May there was a debit transaction of 805 Rs. with the following heading:
"DMC/IN[protected] DP CHGS TILL APR-17".
This account was a free account and not being used for trading.
Kindly refund the money.
Regards
Pardeep Singh
ICICI Bank Customer Care's response, Jun 16, 2017
Verified Support
Dear Customer,
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
ICICI Bank Customer Care's response, Jun 17, 2017
Verified Support
Dear Pardeep Singh,
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
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