[Resolved] ICICI Bank — demat annual fee has been deducted without my intention

Sia123

Address:	Bangalore, Karnataka, 560046
Website:	www.icicibank.com

I have a demat account in icici bank for 2 years now. When i checked my bank transactions and i found that there is one debit transaction ' dp chgs' — inr 826.00'. Demat account was created by saying as default account for my salary account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount.

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Feb 7, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2019

ICICI Bank Customer Care's response Dear Customer,

We have made a note of your concern. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

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Comments

prade13

from Mumbai, Maharashtra

I see in my transaction that POSDEC CHG has been debitted in month of Dec-18.Please let me know the valid reason for this deduction and refund my amount as soon as possible.

Kindly send the clarification of my email id: [protected]@gmail.com

ICICI Bank Customer Care's response, Jan 7, 2019

Verified Support

Dear Customer,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Mahesha r

from Bengaluru, Karnataka

I received a credit card but the number updated in records is wrong so I couldn't able to create pin and transactions becoz m not getting OTP and m trying to talk with customer care exicutuve it's not connecting even I wished one of icici bank also they didn't respond properly..

ICICI Bank Customer Care's response, Jan 7, 2019

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5k7r7_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

parths1

from Ahmedabad, Gujarat

I had done my recharge on Tuesdays 25 Dec money deducted but still recharge is not done.
Please refund my money asap
Gmail [protected]@gmail.com

parths1's reply, Dec 26, 2018

I had done payment through bhim upi app to my recharge my jio number but the money deducted from upi app and still recharge is not done.
I believe my money will be refunded as soon as possible

ICICI Bank Customer Care's response, Jan 7, 2019

Verified Support

Dear Customer,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

sikchha

from Kolkata, West Bengal

I have 10 such bonds which have the redemption date of 1.1.2018 but have not been redeemed yet. How do i get it redeemed any is there any last date for the redemption?

ICICI Bank Customer Care's response, Jan 7, 2019

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5k7r7_0001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team