[Resolved]  ICICI Bank — Money deducted

Address:Mysore, Karnataka

I Ordered a Set of 2 Samurai LED Bracelet Watch in Rediff.com with the Order number : 9926663 with Online banking On the date of 25/06/2014 . 399.00 deducted from my account. But I dint received my order yet from the Rediff. and a raised a complaint in Rediff ; they replied as "We regret to inform you that your order : 9926663 has not been approved as your bank as declined the transaction. Hence the status of the same stands cancelled. Further, as we are a third party to the transaction and to ensure confidentiality, the banks do not provide us the details for non-approval. We request you to kindly get in touch with your bank for the details. For any further queries on the above order, kindly contact us on or reply [protected] back to the same mail. Assure you of prompt and courteous response on all your visits to Rediff.com Warm Regards, Netranjali Customer Support Rediff shopping [protected][protected][protected][protected][protected] But my money did not refunded yet. Please check with it. In bank statement it is showing as MIN/Rediff.com /[protected]/0 25/06/2014 -value date 25/06/2014-transaction date Please check the screenshot that i attached.
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Aug 7, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Jul 13, 2014
Updated by SunnY M
ICICI team working on this call. Thanks to https://www.consumercomplaints.in :)
Jul 22, 2014
Updated by SunnY M
Money got refunded, Please treat this as resolved complaint.
Thankyou ICICI Bank. Especially to himabindhu [ customer care from Hyderabad ICICI Bank ]
Complaint comments 

Comments

Dear Sir,

We request you to write to [protected]@icicibank.com with your contact details.
Our official will assist you. Refer '080849' in the subject line.

Regards,
ICICI Customer Service Team.
today i booked 2 tickets in irctc site..Rs400/- is deducted from my icici account but ticket is not booked..i already called to irctc care he told to me money is not deposit to my account..so please check it once and refund my money to my account..
Dear Sir,

We request you to write to [protected]@icicibank.com with your contact details.
Our official will assist you. Refer '080849' in the subject line.

Regards,
ICICI Customer Service Team.
Please share your mobile number
Dear Customer,

We are sorry to hear about your concern. Please write to [protected]@icicibank.com with your contact details. Kindly mention the UID 080849_aaac in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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