[Resolved] ICICI Bank — money wrongly transfered to correct account and not refunded yet | |||
Hi My name is prashant and i write this complaint because of not found the solution of my money which is wrongly deposited to another ICICI bank account by national insurance company. The problem is that my car insurance claim of rs. 10, 244.00 which is covered by national insurance company was wrongly deposite to another ICICI bank account because of by mistake in giving account no. from[protected] to[protected]. on date 09/12/2013. I contact to the bank for this and SBI bank, hamirpur asked me that the amount is deposite to the account no[protected] from national insurance account no. account no. [protected] and i need to contact to ICICI bank for return money, so national insurance manager, hamirpur write a letter to icici bank for return money to his state bank account no. [protected] on date 13/02/2014. After some time on date 27/02/2014 ICICI bank reply that the account no is pertain to etawah branch and you need to write a letter to ICICI bank Etawah Branch. so again manager of national ins. co. write a letter to ICICI bank Etawah branch regarding to refund the money to his account so he can again send money to my correct account no[protected]new delhi branch) on date 21/03/2014. and now after 3 month i did not get any reply from ICICI bank. I really do not know where is money gone because both bank SBI and ICICI did not give e satisfactory answer. Please provide help to get my money back. Thanks Prashant Kumar [protected] [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. | |||
5 Comments | |||
Comments
Hello,
I can not find the solution for my complaint yet.
I have received a call from ICICI bank customer care but he told me that they are unable to refund my money because of no amount in the bank account no.[protected] and he can not find the person who hold this account.
He told me that this is my fault to give wrong account no. not the bank fault but i ask a question to bank i only by mistake give the wrong account no. but i write the correct IFSC code and also the Branch code.
And before transferring the amount two things should be match IFSC code and account number or the branch code.
Why the bank transfer the amount without checking the details.
Please provide help to get back my money.
Thanks
[protected]
I can not find the solution for my complaint yet.
I have received a call from ICICI bank customer care but he told me that they are unable to refund my money because of no amount in the bank account no.[protected] and he can not find the person who hold this account.
He told me that this is my fault to give wrong account no. not the bank fault but i ask a question to bank i only by mistake give the wrong account no. but i write the correct IFSC code and also the Branch code.
And before transferring the amount two things should be match IFSC code and account number or the branch code.
Why the bank transfer the amount without checking the details.
Please provide help to get back my money.
Thanks
[protected]
Hi,
I have received an email regarding my complaint 'Monet Transfer to wrong Account' from ICICI bank
Head of Service Quality madam Shailaja Marri .
She write in the mail
"We would like to inform you that our branch had sent the debit consent letter to the beneficiary's communication address regarding reversal of the wrong funds transferred to his account. However, the beneficiary had not submitted the debit consent letter.
We would be able to debit the beneficiary's account, only post receiving the debit consent letter from him. "
it is not my fully mistake The bank should be match the IFSC code or branch code with the account no before transferring the amount.
Please do something needful.
I want my money back.
Thanks & regards,
Prashant
I have received an email regarding my complaint 'Monet Transfer to wrong Account' from ICICI bank
Head of Service Quality madam Shailaja Marri .
She write in the mail
"We would like to inform you that our branch had sent the debit consent letter to the beneficiary's communication address regarding reversal of the wrong funds transferred to his account. However, the beneficiary had not submitted the debit consent letter.
We would be able to debit the beneficiary's account, only post receiving the debit consent letter from him. "
it is not my fully mistake The bank should be match the IFSC code or branch code with the account no before transferring the amount.
Please do something needful.
I want my money back.
Thanks & regards,
Prashant
Hello,
I did not get any response from ICICI bank.
Do i need to go somewhere else like consumer forum or write to RBI.
Please help me to get my money back
Thanks
I did not get any response from ICICI bank.
Do i need to go somewhere else like consumer forum or write to RBI.
Please help me to get my money back
Thanks
Dear Mr.Kumar,
An e-mail communication has been sent to you on July 3, 2014 addressing your concerns.
Regards,
ICICI Bank Customer Service Team
An e-mail communication has been sent to you on July 3, 2014 addressing your concerns.
Regards,
ICICI Bank Customer Service Team
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We regret the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you.
Regards,
ICICI Bank Customer Service Team