[Resolved]  ICICI Bank — my debit card has been blocked suddenly

Address:New Delhi, Mahipalpur, New Delhi, Delhi, 110037

Hi all,

My registered mobile no is : +91 [protected] with my icici bank account. Before 2 days ago my debit card has been blocked. I don't know what is the issue behind that. But now i can not make any transaction even i am unable to use internet banking or add money to paytm, because all have required grid card information. I am really shocked about it. When i call customer care for the same, he says that your card is permanently blocked, and you will have to issue new card that will take 5 working days. It means i can not use my money for 5 days. That is festival time and i can not access my money. Its really frustrating. I am using icici banking service last 5 year. If there is any issue so clear me i can close account and move on other bank. There are so many best banks are available in market those services are too good. I want my card before 5 days otherwise i will close this account definitely.
Worst service of icici bank.


Thanks & regards,

Pankaj singh
+91 [protected]
Was this information helpful?
No (0)
Yes (0)
Nov 22, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

There is amount 129 deducted from my account without any OTP for vsi/Amazon stan. I don't know what it is for. If it's for prime membership then I can confirm that I have already paid 999 for the yearly membership.

Please do the needful.

ICICI Bank Customer Care's response, Oct 22, 2019
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (936534_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23618
    Pending
    2043
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information