[Resolved]  ICICI Bank — my money deducted but recharge not done of jio

Address:Jalpaiguri, West Bengal, 736123
Website:indiaideas@icici

I recharged my jio no. 82504069* on 9th feb 2018 at sharp 11:55 am through my jio further payment was done through upi and selected phonepe and therefore paid @349 to "[protected]@icici" but till now i didn`t received my balance i. E my recharge is not done and when i contact jio customer service, they told me that they didn`t received any amount and therefore the recharge can not be done, but i paid for it and when i contacted phonepe they provided me the utr no. But then also my problem didn`t solved please help me...
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Mar 16, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2018
ICICI Bank Customer Care's response
Dear Bat Man Raja,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4ruc5) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

SIR,
I Am Manish Kumar Choudhary Holding A Savings Account In Icici Bank (ACCNT No[protected]. I Want To Convert My Savings Account To My Salary Account. Kindly Do The Needfull.

YOURS FAITHFULLY
MANISH KUMAR CHOUDHARY
[protected]
ICICI Bank Customer Care's response, Feb 13, 2018
Verified Support
Dear Manish Kumar Choudhary,

We have our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

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