[Resolved]  ICICI Bank — My name wrongly reported by your bank to CIBIL

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Subject: erroneous reporting of loan account no – lpdel[protected] for credit report no – 981, 293, 353

Dear sir/madam,
This is in reference to the captioned account number. This is to bring to your notice that the credit report corresponding to the above mentioned loan is reported under my name in my credit report. This is to further bring to your notice that i have never availed of the above mentioned credit facility. The records still shows outstanding dues in my record.
Correspondingly my cibil report is reflecting similar outstanding dues and this is impairing my capacity to seek financial assistance.in accordance with section 19 of the credit information companies act, 2005 you in the capacity of a credit institution which is in possession or control of credit information, shall take such steps (Including security safeguards), to ensure that the data pertaining to the credit information maintained by you is accurate and complete. Further under section 21 of the credit information companies act, 2005 it is your responsibility to update credit information within 30 days of the request made.
I kindly request you to investigate the matter and make the necessary alterations in your record so as to redress me of the grievance.
This is for your information, record and prompt action

Warm regards,
Name : atul arya
Account no :lpdel[protected]
Mobile no : [protected]
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Oct 7, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Sep 01, 2016
Hegou Guite's response
hi, when used for my debit card for purchase
i entered pin wrong for 3 times my online trascation was blocked
iam trying to call customer care ivr is playing after that call has been discoonected
now i want to unblock my debit card online transcation
please help me for the solution
as soon as possible
my mail [protected]@gmail.com
Verified Support
Sep 06, 2016
ICICI Bank Customer Care's response
Dear Mr. Arya,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Hi, when used for my debit card for purchase
i entered pin wrong for 3 times my online trascation was blocked
iam trying to call customer care ivr is playing after that call has been discoonected
now i want to unblock my debit card online transcation
please help me for the solution
as soon as possible
my mail [protected]@gmail.com

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