ICICI Bank — Non withdrawal of cash from atm but balance debited from my account

Address:Jodhpur, Rajasthan, 342001
Website:www.icicibank.com

Hello sir,
Myself account holder of m/s icici bank ltd jodhpur branch pl no 10, 11 refugee colony ( sindhi colony ) jodhpur -342003, a/c no[protected].

from my account debit card transaction has made on dated 11 july2016 .which was totally fake/rubbish on 11july2016
The transaction has made 6 time in a day on 11/7 2016 ( future transaction date ) .the amount debit from account rs 9900
To (vin/one 97 c), rs 9900 to (iin /paytm m), rs 4800 to (vin/sbi bud), rs 2000 to (iin/icici p), rs 4700 to iin/mobikwi & rs 4000 to iin mobikwi .( all the transction has made in morning 05:20 to 05:22) now the balance is rs 378 . now funny situation has created that the transaction shown in mini statement of above are different from the notification received in the assigned mobile message mo no([protected]) which are as cited below:-
1. rs 9900 on 11 july info.iin*paytm mobil net balance after transction- rs 15, 878.01
2. rs 4700 on 11 july info .iin*mobilkwik net balance after trancstion- rs 4378.01
3. rs 4000 on 11 july info. iin *mobilwik net balance after transction rs 378.
4 rs 9900 on 11 july info iin vin* one97 commun net balance after transction rs 25778.01
5 rs 4800 on 11july info vin*sbi buddy.b net avaliable balance after transction rs 11078.01

From the mini statement is showing net balance rs 378 and net balance shown by the mobile notification rs 11078.01

How it could be possible that the transcation is decrease from higher side to rs 378 and again the transaction made from minimum amount without credit the account with 5 digit amount.
I have attached the snap shot of mini statement for your reference and necessary action and protect the customer to clear the illusion of fake transaction .
Myself is suffering from loss of rs 35300 from account and iam totally helpless .

Myself is stuck up and suffered from the mental harassment and not able fullfill and feed basic needs of my family and borrow the money rs 15000 from colleague to fed my stuff.

Address:-
Mayank mathur, plot no19, shakti clony street no-2, ratanada jodhpur -342001
Tele phone- [protected], [protected]

Thanks & regards,
Mayank mathur
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Customer,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2041
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information