[Resolved]  ICICI Bank — Old currency exchange denied at pimple saudagar, pune

Address:411027

Hello Sir,

After standing in queue for almost 4 hours, when mine turn came, the cashier denied the exchange and said that only ICICI account holders old 500 and 1000 notes will be exchanged. Whereas per guidelines by RBI, upto Rs 2000 can be exchanged at any bank.
Bank staff and manager were very rude.
They didnot even notify that we wont exchange notes for other bank customers.

Bank : pimple saudagar, pune.

Thanks
Sagar Savani
Email : sagar.[protected]@gmail.com
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Dec 24, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2016
ICICI Bank Customer Care's response
Dear Mr. Savani,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Verified Support
Nov 23, 2016
ICICI Bank Customer Care's response
Dear Mr. Kasoju,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3oa6k_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Hi this is K.Ramesh and my shipment number is [protected]. Howeve I did not receive my credit card but I received a massage stating that deliver credit card to KASOJU RAMESH 7:10 Pm on 15-nov - 2016

I called to bluedart courier service but they are not responding properly. Please send my card through proper courier service.

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