[Resolved]  ICICI Bank — one assists service deactivate

Address:Amroha, Uttar Pradesh, 244223

Hi, I already many time compliant on one assist customer care & their mail id for deactivate of One assist service on my ICICI bank .
But after many reminders and compliant they renew my service. and deduct INR 1899/- on 04/02/2019.
They will never call me for renewal for services.

My member ship :- 3767734

Now i want to refund my amount & deactivate my service.

Regards
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Feb 4, 2019
Complaint marked as Resolved 
i mailed on [email protected] dated 01/02/2019, 20/01/2019 & 06/01/2019. for deactivate for service. and call on costumer care number - 18001233330. please resolve.. Regards
ICICI Bank customer support has been notified about the posted complaint.
Feb 04, 2019
Updated by prabhat2589
please find attached screenshot of mail.

Feb 05, 2019
Updated by prabhat2589
i want to refund my amount INR 1899/-.
Complaint comments 

Comments

Dear Prabhat,

Apologies for the unpleasant experience you had with us. We have forwarded your case to the concerned team, they will get back to you shortly.

Regards,

Devendra,

OneAssist, social Media Team.
My ICICI Account got deducted with following charges.

ECSRTNCHG-31-Dec-18+GST - Date: 25/01/2019 Amt: 472.00

ECSRTNCHGS311218_SR[protected]GST - Date: 28/01/2019 Amt: 27.97

What is this for?

Karthik Dhanasekaran Email: karthik111082.[protected]@gmail.com
Dear Prabhat,

Greetings from OneAssist!

We tried connecting with you several times but call went unanswered. However, your membership cancellation is processed vide service request number 3950227. Your amount 1899/- will be credited in bank account within 5 to 7 working days. Request you to refer your mail.

Regards,

Devendra,

OneAssist, Social Media Team.

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