[Resolved]  ICICI Bank — online fund transfer to wrong beneficiary account in icici bank

Dear team,

This is in regards to online fund transfer of rs. 15, 000/- from my savings a/c no.[protected] mistakenly transferred into icici a/c. No[protected].
I am contacting customer care and they are not helping me on this. I have sent the application to my base branch. I have also submitted the grievance through icici grievance link

https://infinity.icicibank.co.in/web/ComplaintsAndCompliments/Grievance_Form_L1....

I have not received any response.

Request you to please reverse the transaction and refund the amount to my icici savings a/c no.[protected].

Transaction date : 07/12/2017
Transaction type : transfer funds to other bank accounts
Transaction amount (Inr):15, 000.00
Transaction id:[protected]
Transaction status:success

Account number :[protected]
Branch: icici bank, mysore infosys, mysore branch. Branch code: 000558
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Feb 3, 2018
Complaint marked as Resolved 
no response has been given by the ICICI customer care. My amount has not been refunded. How can they mark the complaint resolved ?
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 01, 2018
ICICI Bank Customer Care's response
Dear Darpan S,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Jan 07, 2018
Updated by darpan S
Dear ICICI Team,

It has been more than a week and I have not received any response from ICICI.
Jan 12, 2018
Updated by darpan S
Still no communication from ICICI. Please respond
Jan 15, 2018
Updated by darpan S
Dear ICICI Team,

Still no communication from your side. Please respond.
Jan 17, 2018
Updated by darpan S
ICICI Team,

Please respond
Jan 18, 2018
Updated by darpan S
ICICI Team,

Please respond. It has been more than 15 days.
Complaint comments 

Comments

Order id :14402
Invoice no:HAL[protected]
Mob no :[protected]

Dear sir,
I wrongly sellected my pant size width of 30, so it is not supporting with my body please take return of my pants and send 34 size of width..
Thanking you sir.

I had done recharge of Rs 459 from my jio app and payment was successfully done through phonepe upi to [protected]@icici but recharge was not completed. So i request you to do the recharge or refund the amount ASAP.
Jio no.-[protected]
Ttransaction id-ICIef8f5a8311c04a63ab3ab8d119ea27dd
Hello sir My name is Kaleemkhan I am from Gulbarga I am requesting to you to unblock my debit card to online
transactions

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