[Resolved]  ICICI Bank — payment deducted from my account but not credited to merchant.

I have made a payment on 1st june of 35500/- via icici bank debit card on go air airline website. Payment deducted from my account and credited to go air on 1st june -2019 but go air said that amount has been reversely charged by citrus pay on 20th june. Today after 21 days also i have not received money in my bank account. Bank said to contact citrus pay
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Aug 17, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (564883) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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