ICICI Bank — personal loan disbursement status

Address:

Hyderabad, Andhra Pradesh

Dear sir/madam,

Myself geetha. Having icici salary account since 6 years through infosys (Reg mob no: [protected]).

My concern is i am fed up following up with icici personal loan team regarding my personal loan approval.

I have enquired with your bank agent through customer service explaining my complete scenerio that me and my husband applied for a home loan 3 months ago. Also informed. Iam the co applicant for the same. And my takehome is 21k per month. They explains that i am eligible for 4. 8 lakhs of loan amount for the tenure of 5 years with the emi amount 10, 787 pm also the loan disbursion would be placed in 4 to 5 working days post documents collection. I am glad with the information and submitted my documents to the agent.

Now its almost 2 weeks and i have not got any information from the bank about the status. I called the agent, executive, customer care, mumbai customer care, relationship manager. No one receiving the call first case.

Sirisha who is one of the executive who informed me yesterday that there is loan obligation on my pan number so that my application has rejected. Already said the case still they were rejected with the same reason. Still i provided my husband bank statements from hdfc bank regarding artifacts of emi debited only from his account.

Again today i have waited no update and no status on the same.

I fed with the team and wanted to bring this to escalation point notice to relook on my application and speed up the process.

Thanks and regards,
Geetha.