[Resolved]  ICICI Bank — Poor service by icici managers

Address:New Delhi, Delhi, 110087
Website:www.icicibank.com

I sent the folowing mail to ICICI for which i have not received any response till now.

Sir,
1.I was approached by Ms Atulya Gaur many times over phone and told me that she is my relationship manager with ICICI bank based in Delhi.
2. She brought Mr Deenmani Shukla with her on two visits.
3. My old SIPs were closed on their advice( Birla Sunlife and ICICI Prodential Value discovery Folio No. 6246039/52) as well as Rs 10 lakh invested in ICICI balanced advantage fund were switched to ICICI value discovery fund).
4. I lost all the gains on Balanced advantage fund due to switching over before 18 months which i was concerned about.
5. After that date;both of them are neither taking my calls or replying to my messages.
6. they have probably gained from my switching over and kept me in dark over the losses AND ARE NOT GIVING ANY SERVICE TO ME AFTER THAT.
7. is this the way ICICI Prudential/ Direct functions- By making fool of Wealth management customers and giving NO SERVICE after their aim is achieved ??
8.I will close all my accounts in ICICI bank and move all portfolios to some other company if my e mail doesn't revoke any response.

10. All my family members have accounts and FDs in ICICI Bank which i will shift to some other bank because i find ICICI employees giving poor service and cheating a good customer like me.
12. I want some action to be taken against them for cheating me and wasting my time and energy.
thx,
Jeetendra Gulati
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Aug 7, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Mr. Gulati,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a34j10) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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