[Resolved] ICICI Bank — prayer for refund of failed transaction done on 11/09/17 (transaction id [protected]) inbox x | |
Dear sir, I would like to bring to your kind attention that i was registering for the diploma in elementary education programme for untrained teachers and made a payment of rs. 4545.00 through axis bank my choice credit card (Card no [protected]) on 11 sept 2017, (Transaction id [protected]) i have waited for more than 48 hrs for the update of the payment status but the status remains as 'payment not made'. That is why i requested to someone for the payment my fees for the purpose. The said amount has been deducted from my account on that day. After that i lodge a complain to axis bank but they guided me to contact with easypay icici bank ltd. So kindly look after the matter and refund my money to respected credit card which i have mentioned above. I am also sending the credit card statement in which the transaction is reflected. Applicant details : Name of the applicant - susanta singha Transaction id [protected] at eazypay icici bank ltd Credit card no [protected] Applicant name for whom i was paying is - arpita samanta School udise no. - [protected] Was this information helpful? | |
Oct 11, 2018 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Sep 10, 2018 ICICI Bank Customer Care's response Dear Customer, We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team | |
 6 Comments | |
Comments
Sir/Mam,
I would like to cancel/ deactivate my one assist services by Icici bank as by mistake I said YES during the call considering it as a free service and I want money to be refunded as soon as possible.
Kindly assist me for the steps I have to take further. Please resolve this matter as soon as possible.
I would like to cancel/ deactivate my one assist services by Icici bank as by mistake I said YES during the call considering it as a free service and I want money to be refunded as soon as possible.
Kindly assist me for the steps I have to take further. Please resolve this matter as soon as possible.
ICICI Bank Customer Care's response, Sep 14, 2018
Verified Support
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5c1en_aaab) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5c1en_aaab) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
Today i received one SMS from TM- ICICB on my mobile XXXXXXX506 that your credit card statement of your account no XX3006 has been despatched at your address through local post and will receive in next 12 working days. I am really surprised as i never took or applied for credit card of ICICI Bank but how i am getting this type of false msg.
ICICI Bank Customer Care's response, Sep 14, 2018
Verified Support
Dear Anlal,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5c1en) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5c1en) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
I do not required this plan further so please deactivate.
ICICI Bank Customer Care's response, Sep 14, 2018
Verified Support
Dear Rajesh,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5c1en) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5c1en) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
I see a debit of Rs- 1899 on account of one assist policy. I did not permit to enroll in any policy as such and wish to have refund in my account as I do not need this.
Account no[protected]
One assist SR[protected]
Account no[protected]
One assist SR[protected]
ICICI Bank Customer Care's response, Sep 14, 2018
Verified Support
Dear Varshali,
We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
Hi sir/mam,
Application no:
PL[protected]
All ready approved file log in since 27.08.2018 document hard copy submit by bank agent 20.08.2018
But loan amount not disbursal bank a/c,
Pls suggest me
Rgds,
Jagdish
[protected]
Application no:
PL[protected]
All ready approved file log in since 27.08.2018 document hard copy submit by bank agent 20.08.2018
But loan amount not disbursal bank a/c,
Pls suggest me
Rgds,
Jagdish
[protected]
ICICI Bank Customer Care's response, Sep 14, 2018
Verified Support
Dear Jagdish,
We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
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Kindly help me to resolve the issue.
I am staying in abroad now
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5c1en_aaaa) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team