[Resolved] ICICI Bank — received a call for credit card... | |||
As i have submitted an application for credit card while opening a salary account but i haven't received any card still and its been almost 3 months. And after all this process n after 3 months today 24th aug 2017 i received a call from this no +[protected] saying that your card is ready pls give me a docunments as i want for verification and you will get your card by tomorrow... And the concern person name was reena as a team manager and rahul tiwari as he said he was credit manager... All there was a wrong commitment along with no sense of talking to customer... As initially i was suppose to get platinum card on basis of my corporate salary account and salary of rs 28k which i haven't got yet and now they are giving me card name as corel... With life time free. Please look into the matter and update me asap... And take this issuse on prior as i have submitted document like pan card aadhar card and salary slip with them... Was this information helpful? | |||
Sep 25, 2017 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Aug 25, 2017 ICICI Bank Customer Care's response Dear Mehul Tiwari, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4ekpe) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
2 Comments | |||
Comments
I received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1399/- from my credit card Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money To my credit limit.
ICICI Bank Customer Care's response, Aug 26, 2017
Verified Support
Dear Bontha Kiranbhaskar,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4ekpe_aaab) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4ekpe_aaab) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
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I need respond to this as soon as possible. And also check what is the phone number registered.