[Resolved] Icici Bank — recharge unsuccessful

 
1 Review
 vicky cruiz on Jun 13, 2018
I recharged using my jio number using My jio app, via Phone Pe app. But I did not get my recharge nor my money has been returned back to me. I HAVE NO BALANCE IN JIO NOW, AND IT IS REALLY HARD FOR ME WITHOUT IT.. I STAY FAR AWAY FROM HOME, AND IT IS VERY HARD FOR ME TO CONTACT THEM BECAUSE TELEPHONE BOOTH ARE SO RARE THESE DAYS. PLUS I DONT HAVE ENOUGH MONEY.. PLEASE HELP!!! GIVE ME THE RECHARGE OR MY MONEY BACK...

recharge unsuccessful
Complaint marked as Resolved Jul 20, 2018

Complaint Status


[Jun 14, 2018] ICICI Bank customer support has been notified about the posted complaint.
Verified Support
ICICI Bank Customer Care's response, Jun 14, 2018
Dear Vicky Cruiz,

We regret the inconvenience caused. We request you to email us your concern with your contact details on care@icicibank.com. Please mention the UID (a55958) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Icici Bank - recharge unsuccessful