ICICI Bank — refund against wrong imps credited

ICICI Bank — refund against wrong imps credited

V vinay rana 1981 from Ludhiana, Punjab

Dear team, I amit sharma sending you the mail regarding imps done from my axis bank account [protected] to wrong icici account number[protected] instead of[protected] pranjal singh as per screenshot attached kindly get back these funds to my account. As per given below details Bank name axis bank ltd Account no. [protected] A/c name amit sharma Ifsc code utib0001477 Amount 23000/- Refund request and id proofs are attached herewith. Regards, Amit sharma [protected] Was this information helpful? No (0) Yes (0)
ICICI Bank customer support has been notified about the posted complaint. Verified Support Mar 03, 2020 ICICI Bank Customer Care's response Dear Customer, We regret any inconvenience caused. Our official will get in touch with the concerned person. We appreciate your patience. Regards, ICICI Bank Customer Service Team Mar 05, 2020 Updated by vinay rana 1981 Dear ICICI Team, I have transferred money 23000 to[protected] instead of[protected]. The screenshot is attached herewith. Kindly transfer money to my account back. On urgent basis. Bank name axis bank ltd Account no. [protected] A/c name amit sharma Ifsc code utib0001477 Amount 23000/- My contact number is [protected] Mar 05, 2020 Updated by vinay rana 1981 Still waiting for your kind revert Mar 10, 2020 Updated by vinay rana 1981 Still waiting from icici bank.bo response came from icici bank .its too late... Mar 12, 2020 Updated by vinay rana 1981 Is there anybody revert me
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Tejaswini2306

Transaction of INR 199.00 done on 01-MAR-20 to VSI*AMAZON ST.

I have not done any transaction neither did I get any OTP during transaction. I don't have any prime membership either and it's not a case of auto renewal. Please assist me regarding the same.

Please find the attachment regarding the same.

ICICI Bank Customer Care's response, Mar 3, 2020

Verified Support

Dear Tejaswini,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a09s3n_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Axis Bank Customer Care

from Pune, Maharashtra

Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.