[Resolved]  ICICI Bank — Refund amount not yet credited to my account

Dear icici bank,

I cancelled my ticket in redbus lastweek. The refund amount is 627.90. I called the customer care of redbus. They said they already transferred the amount to account. But the amount is not yet credited to my account.

Redbus response:
The refund of your ticket initiated on 6th june'17. Please take the bank arn number as [protected] and check with your bank if you have not received the it yet. The refund will reflect under the name of ibibo pvt ltd.

So please check the status of this transaction and credit the refund amount to my account as soon as possible.

Arn number: [protected]
My account number:[protected]

Thank you,
Muthulakshmi govindaraj.
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Jul 17, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2017
ICICI Bank Customer Care's response
Dear customer,

We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Dear icici bank,

I cancelled my ticket in redbus 5/6//2017. The refund amount is 405. I called the customer care of redbus. They said they already transferred the amount to account. But the amount is not yet credited to my account.

So please check the status of this transaction and credit the refund amount to my account as soon as possible.

bank ref number: 706954
My account number:[protected]

Thank you,
c narayana reddy.


Complaint Status
[Jun 28, 2017] ICICI Bank customer support has been notified about the posted complaint.
ICICI Bank Customer Care's response, Jun 28, 2017
Dear customer,

We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

Regards,
ICICI Bank Customer Service Team
Complaint comments 0 Comments Updated: Jun 28, 2017
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