[Resolved] ICICI Bank — Refund Money Please

Poorniiii

Website:

ICICi BAnk

Date of incident : - 30/03/2021
I have ordered clothes on flipkart at 30/03/2021 and paid Rupees 1434 amount through UPI from Google Pay and the RRN number is[protected] ...At first its failed and within a minute its showed as Success (paid) in Google Pay..Amount is deducted from my account but flipkart didn't received my money on flipkart its showing as "order not placed payment was not confirmed by bank" hence i have contacted flipkart customer care they told me that "they didn't received my money coz the amount is first failed it means its bank issue" and then i have mailed to icici bank they are telling the " payment was success you can call your merchant which is flipkart its their issue"
but i can see that the payment is first failed and then sucessed which clearly means its bank issue, , and its been many days ithey haven't refunded my money ..
i want my money back ASAP.

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Apr 25, 2021

Complaint marked as Resolved

They told me to email them.. But they given invalid email id

ICICI Bank customer support has been notified about the posted complaint.

Apr 21, 2021

Updated by Poorniiii Date of incident : - 30/03/2021
I have ordered clothes on flipkart at 30/03/2021 and paid Rupees 1434 amount through UPI from Google Pay and the RRN number is[protected] ...At first its failed and within a minute its showed as Success (paid) in Google Pay..Amount is deducted from my account but flipkart didn't received my money on flipkart its showing as "order not placed payment was not confirmed by bank" hence i have contacted flipkart customer care they told me that "they didn't received my money coz the amount is first failed it means its bank issue" and then i have mailed to icici bank they are telling the " payment was success you can call your merchant which is flipkart its their issue"
but i can see that the payment is first failed and then sucessed which clearly means its bank issue, , and its been many days ithey haven't refunded my money ..
i want my money back ASAP.

Verified Support

Apr 22, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (078359) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Apr 24, 2021

Updated by Poorniiii Please give me a valid email id
[protected]@icicibank.com this is invalid

Apr 25, 2021

Updated by Poorniiii Can i get valid email id please..