[Resolved]  ICICI Bank — Refund not get by Icici bank

I m booking train ticket from amazon and i m booking with icici debit card, unfortunately booking is failed, amazon are issued by RRN (REFUND REFRENCE NUMBER) is - 012659, amazon are told me that they are already transferred my 1192.40 rs amount is issued, but my refund amount is not get it, see my screenshot of transcation, pls give me refund back as soon as possible.And tell me how much time are taken to my refund amount already 9 days are gone...this amount is very important for me, pls hlp, see my screenshot amazon are already toh give mail they are successful transfered but icici bank is also tell me that, they dont have any record what can i do
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Mar 4, 2021
Complaint marked as Resolved 
I m booking train ticket from amazon and i m booking with icici debit card, unfortunately booking is failed, amazon are issued by RRN (REFUND REFRENCE NUMBER) is - 012659, they are told me that they are already transferred my 1192.40 rs amount is issued, but my refund amount is not get it, see my screenshot of icici bank transcation, pls give me refund back as soon as possible.And tell me how much time are taken to my refund amount already 9 days are gone...icici bank are not credit my account
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Mar 05, 2021
Updated by Ashishranjan7614@
But still not received, my account, sab burbak bana rhe h
Mar 09, 2021
Updated by Ashishranjan7614@
Sir, koi response nhi icici bank se bolta h 15 din se phle aa jayega but 14 din ho gye h avitk nhi ayi hai refund ...
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My icici Bank saving account No.[protected] in this account Paytm sent refund amount 7064 on dated 04.03.2021 with order ID [protected] and with UPI Reference No.[protected] this amount not credited in my account, please do needful, and credit amount in my account.Enclosing attachment of paytm screen shot for reference। From-Anita Bhatia Mob-[protected]

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