[Resolved] ICICI Bank — regarding the extra charges charged to me

mmalikhan

from Hyderabad, Telangana

Address:

Hyderabad, Telangana, 500023

Dear sir/madam

I am esteemed customer of icici bank and having a credit cards, loans and saving account in bank.

Due to a esteemed customer i got a reward from bank as a unauthorized charges from jun 2017 to nov 2017.

I got a refund from yatra rs.34000 plus and got deducted by icicic bank rs.16000 plus since then i am not using the card past 14 months.

Till now so many mail and conversation with bank no solution.

Money is not a concern value of the customer is more concern.

I had a problem in the year 2013 also wrong transaction done by some one on facebook charge of rs.7000 plus, with in a 2 min. I called customer care and blocked my card even i paid more then the double the price of the wrong transaction not done by me.

I think this the easy way to making money process in the bank policy apart from rbi guidelines.

My humble request to look deep into the matter and close the disputed issue since last year.

Looking for a early reply

Thanking you

Mohammed ali khan
[protected]
[protected]
[protected]@gmail.com

Was this information helpful?

No (0)

Yes (0)

Nov 29, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2018

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Nov 02, 2018

Updated by mmalikhan I got a call from bank credit card dept.but solution.
First They said u signed on the agreement but they fail to furnished.
Second they said its RBI rule and i said send me the GO copy again they said its a RBI guidelines and bank rule/policy.
How much these bank making money from cutomer like this, i would say its a scam.
I need the reversal ASAP

Nov 11, 2018

Updated by mmalikhan Reminder 1
No respone yet from bank