[Resolved]  ICICI Bank — Return cheque not recvd

Address:

Gurgaon, Haryana, 122001

Dear sir/madam, I'm one of your customer facing prob with your team. I have deposited a ac payee axis bank cheque no 144709 with the name o[censored]TSAV KUMAR CHAUDHARY at one of your branch located sec 43 unitech park nr huda city center gurgaon on 18th of nov15. After 3 days I got an sms that the cheque has been dishourned due to some reason n dispatched to my mailing address. Some how it also not deliver to my address n return back to my home branch C 1/4 janakpuri Delhi. Reference: ( SR[protected]: Dear Customer, Returned Cheque 144709 got undelivered from your mailing address and is sent to branch on 23-NOV-15.Pl collect it from your branch after 3wkg days.) I have confirmed before visiting to my home branch as I'm staying at Gurgaon n its not possible to go there again n again from here" your call center confirmed me that the cheque has been delivered at my home branch n can be reveived from there in other hand I also told him to raise a req to transfer my sba ac to gurgaon. The same has transfered as well but when i went to the branch On monday 1st dec15 they told me that your cheque is not received yet...where as i indicated through sms . how is it possible...!!! Now it's been 1 week passed since the chq dispatched & still I'm struggling with your team for the same. Sir ..it is humble req you to pl help me out of this as I'm fully tired to run pillar to post each n everyday. For any issue or clarification do let me know. Thanks & regards Utsav chaudhary #[protected]