[Resolved] ICICI Bank — reversal of failed atm transaction.

Basha9806

Address:

600100

Hi team,

I tried to withdraw 500 and 1500 (Two transaction) from my account which got failed on 27th july from hdfc bank atm near perumbakkam bus stop.. I have registered complaints with icici customer care (Sr[protected]/sr[protected] for reversal for the transaction but requested has been closed stating that the transaction was successful. I visited the icici bank global hospital branch but they denied to help on the issue. I request you to please help me in reverting the transaction. Please get the account number from sr[protected]/ attachment.

Regards,
Basha
Basha. [protected]@gmail.com

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Mar 28, 2018

Complaint marked as Resolved

Issue is not resolved. Please escalate it to higher level who ever has the capability to resolve my issue

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2017

ICICI Bank Customer Care's response Dear Basha,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Nov 29, 2017

Updated by Basha9806 My Issue is not resolved, how can it be marked as resolved? there is no communication from ICICI team.

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Comments

Basha9806

Hi ICICI team it has been 20 days since I have logged complaint but no one is looking into it. Does ICICI bank really care or customer complaints and customer satisfaction?

Basha9806

My Issue is not resolved, how can it be marked as resolved? there is no communication from ICICI team.