[Resolved]  ICICI Bank — Rs.45, 000/- debited my account by not credited in other beneficiary accounts.

Address:Kolkata, West Bengal

Dear Sir/Madam ICICI Bank,

Myself Aivan Priyadarshi from Kolkata.
My ICICI account no. –[protected]
IFSC Code – ICIC0001292

Really on 3rd Oct. on 2pm, I was depositing the money Rs.45, 000/- from my own ICICI bank account to my own Axis bank accounts through online net banking transaction by IMPS.
But at the time of depositing one massage came from ICICI bank - Dear Customer fund transfer request for Rs 45, 000 on 3rd Oct-2016 14:02:27 could not be processed . Please try later. (IMPS Ref no.[protected] and in net banking statements shown (MMT/Ref[protected]/[protected])

After that the money Rs.45, 000/- debited from my ICICI bank and not credited in my Axis bank also.
Then I consulted with ICICI bank customer care service, they told me your money will deposit within 24hr. Again told me money will credit with 2 days or 3 days in your ICICI bank accounts.
But till now from 3rd oct. to 5th Oct. no money are not credit in my ICICI bank or my Axis bank also.
The authorities of ICICI bank neglected and not focus upon the issues.
For this reason I so harsh and mentally disturbed.
I am requesting you please take necessary action and solve the problem as soon as possible.
Hope the money will deposit /credited in my account as an earlier.

Aivan Priyadarshi
714, Block-A, Lake Town, Kolkata, W.B. 700089
[protected]
[protected]@gmail.com or [protected]@agrivet.in
Was this information helpful?
No (0)
Yes (0)
Nov 5, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2016
ICICI Bank Customer Care's response
Dear Aivan Priyadarshi,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23618
    Pending
    2043
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information