[Resolved]  ICICI Bank — Rs 603 deducted from account

Address:Hoshiarpur, Punjab, 146022

Dear sir

I was booking online train tickets on 25 july 2016 from irctc website. For booking i used icici account. But may be there was some problem then my transaction was failed. After that i booked my tickets from canara bank and that was successfull i got tickets confirmation too. But when i seen my icici account my 603 rs was deducted from icici account too. I called on icici helpline no. They told me don't worry your money will be back within 7 working days. I called back after 7 days and said to costomer care executive after 7 days my money still not back to me. Then executive called sen. Officer they told me wait some more time after that i called many but now they saying to me that transaction was successfull. Icici costomer care no. Is paid nomber. How many time i can call them for 603 rs. I also mail on costomer care mail id but still no responce. I want to know if that transaction was successfull witch i made on 25 july 2016 then where my tickets gone from that transaction. Whey icici not send me any ballance deduction alert that day. Pls help me.
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Sep 23, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2016
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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