ICICI Bank — Savings account upi transaction failed and check bounced

Dear team,

My two fund transfer transactions (Upi) from icici bank to sbi bank failed on 12th july 2017 (Amount 40, 000 and 35, 000). I was using icici bank imobile application.
I have raised complain request sr[protected] for the same but still not getting the amount back to my account. Icici bank customer case asked me to wait for 3 days. Now i don't have further money neither in my icici bank account nor in my sbi bank of which i have given the cheque.

Now next day ie 13 july 2017, one of my sbi cheque (For school fee) got bounce and attracted penalty.
This will also spoil my image as well as spoil my cibil report.
Who will be responsible for such failed transaction due to which i have to suffer a lot.

In future i will not trust icici bank and will terminate my saving bank (Privileged salaried account) as well as terminate my icici bank demat account as well as take out money from all icici related mutual funds.

Very much disappointed by icici bank poor services.
Now i will go to court for such poor services.

Regards,
Ajay kumar sen
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ICICI Bank customer support has been notified about the posted complaint.
Jul 13, 2017
Updated by Ajay Kumar Sen
Can I impose penalty on ICICI Bank for such failed transactions?
Why 3 days require to resolve failed transaction issue??
Jul 14, 2017
Updated by Ajay Kumar Sen
Still issue not resolved...

RBI should impose penalty on ICICI bank for such delayed or "transaction not executed on time and stuck the customer money".

I got cheque bounce penalty of Rs 590/- from SBI due to insufficient fund.. Only ICICI bank is responsible for this penalty.
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