ICICI Bank — Smab charges | |||
Hi, I am having a salary bank account in ICICI HRBR Layout branch Bangalore from four years and my account no. is[protected] My contact number is : [protected] I was just checking my bank statement and got the shock of my life. My account has been debited by SMAB charges in a month. 02/06/2014 SMAB Chgs-Nov13+Stax 43.26 393.26. I tried contact the HRBR branch but there was no response. I don't have any mail informing about this SMAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006 Was this information helpful? | |||
ICICI Bank customer support has been notified about the posted complaint. | |||
16 Comments | |||
Comments
Hi,
I have account with icici bank they have made chargers of 1500 to my account. stating that i dont have enough funds in it . However there was not indiciation sent to me by the bank that they will deduct money .
I have read a lot of forums on this .
I want my money bank as this is fraud
I have account with icici bank they have made chargers of 1500 to my account. stating that i dont have enough funds in it . However there was not indiciation sent to me by the bank that they will deduct money .
I have read a lot of forums on this .
I want my money bank as this is fraud
Dear Ms. Medhekar,
We have made a note of your contact details. Our official will contact you and assist.
Regards,
ICICI Bank Customer Service Team.
We have made a note of your contact details. Our official will contact you and assist.
Regards,
ICICI Bank Customer Service Team.
Hi, I am having a salary bank account in
ICICI Aluva branch more than five years and my account no. is[protected]INR) .I was just checking my bank statement and shockingly the account has been debited by SMAB charges many times!!!.
Attaching last 10 transactions:
Serial Number Value Date Transaction Date Cheque Number Transaction Remarks Transaction Type Amount (INR ) Balance (INR )
1 06/08/2014 06/08/2014 - SMAB Chgs Jun14+Stax 0.11 Dr. 1.00 0.00
2 30/06/2014 30/06/2014 - [protected]:Int.Pd:[protected] to[protected] Cr. 1.00 1.00
3 22/02/2014 22/02/2014 - SMAB Chgs-Jan14+Stax 43.26 Dr. 80.86 0.00
4 16/01/2014 16/01/2014 - SMAB Chgs-Dec13+Stax 43.26 Dr. 393.26 80.86
5 15/01/2014 15/01/2014 - SMAB Chgs-Nov13+Stax 43.26 Cr. 393.26 474.12
6 15/01/2014 15/01/2014 - SMAB Chgs-Nov13+Stax 43.26 Dr. 393.26 80.86
7 31/12/2013 31/12/2013 - SMAB Chgs-Nov13+Stax 43.26 Dr. 393.26 474.12
8 30/12/2013 30/12/2013 - [protected]:Int.Pd:[protected] to[protected] Cr. 11.00 867.38
9 02/09/2013 02/09/2013 - [protected]:Int.Pd:[protected] to[protected] Cr. 715.00 856.38
10 13/07/2013 13/07/2013 - BIL/[protected]/NchgRs5.00STRs0.62 Dr. 48, 505.62 141.38
Now that I understand that ICICI bank has not informed me about change of balance
system, hence any deduction from account for the same is totally wrong and if
charges deducted are not credited back to my account then I will be left with
no other option but to take this matter to higher authorities and Banking
Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of
charges without adequate prior notice to the customer" of The Banking
Ombudsman Scheme 2006.
ICICI Aluva branch more than five years and my account no. is[protected]INR) .I was just checking my bank statement and shockingly the account has been debited by SMAB charges many times!!!.
Attaching last 10 transactions:
Serial Number Value Date Transaction Date Cheque Number Transaction Remarks Transaction Type Amount (INR ) Balance (INR )
1 06/08/2014 06/08/2014 - SMAB Chgs Jun14+Stax 0.11 Dr. 1.00 0.00
2 30/06/2014 30/06/2014 - [protected]:Int.Pd:[protected] to[protected] Cr. 1.00 1.00
3 22/02/2014 22/02/2014 - SMAB Chgs-Jan14+Stax 43.26 Dr. 80.86 0.00
4 16/01/2014 16/01/2014 - SMAB Chgs-Dec13+Stax 43.26 Dr. 393.26 80.86
5 15/01/2014 15/01/2014 - SMAB Chgs-Nov13+Stax 43.26 Cr. 393.26 474.12
6 15/01/2014 15/01/2014 - SMAB Chgs-Nov13+Stax 43.26 Dr. 393.26 80.86
7 31/12/2013 31/12/2013 - SMAB Chgs-Nov13+Stax 43.26 Dr. 393.26 474.12
8 30/12/2013 30/12/2013 - [protected]:Int.Pd:[protected] to[protected] Cr. 11.00 867.38
9 02/09/2013 02/09/2013 - [protected]:Int.Pd:[protected] to[protected] Cr. 715.00 856.38
10 13/07/2013 13/07/2013 - BIL/[protected]/NchgRs5.00STRs0.62 Dr. 48, 505.62 141.38
Now that I understand that ICICI bank has not informed me about change of balance
system, hence any deduction from account for the same is totally wrong and if
charges deducted are not credited back to my account then I will be left with
no other option but to take this matter to higher authorities and Banking
Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of
charges without adequate prior notice to the customer" of The Banking
Ombudsman Scheme 2006.
Hi, I am having a salary bank account in ICICI Pollachi branch from last five years and my account no. is[protected].I was just checking my bank statement and got the shock. My account has been debited by SMAB charge.
3 06/08/2014 SMAB Chgs Jun14+Stax 35.01 Dr. 318.28
I don't have any mail informing about this SMAB charges. I have no information from ICICI. No call, no mail and no msg.
Please do the needful to return back my money.
3 06/08/2014 SMAB Chgs Jun14+Stax 35.01 Dr. 318.28
I don't have any mail informing about this SMAB charges. I have no information from ICICI. No call, no mail and no msg.
Please do the needful to return back my money.
Hi, I am having a salary bank account in ICICI Pollachi branch from last five years and my account no. is[protected].I was just checking my bank statement and got the shock. My account has been debited by SMAB charge.
3 06/08/2014 SMAB Chgs Jun14+Stax 35.01 Dr. 318.28
I don't have any mail informing about this SMAB charges. I have no information from ICICI. No call, no mail and no msg.
Please do the needful to return back my money.
3 06/08/2014 SMAB Chgs Jun14+Stax 35.01 Dr. 318.28
I don't have any mail informing about this SMAB charges. I have no information from ICICI. No call, no mail and no msg.
Please do the needful to return back my money.
Hello,
I am having bank account in ICICI Kormangala branch, Bangalore from last 10 years and my account no. is[protected]
My contact number is : +91 [protected]
I was just checking my bank statement and got the shock because my account has been debited by SMAB charges S tax 43.26+ 393.26
I don't have any mail informing about this SMAB charges neither a call or sms regarding the same from icici Bank. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.
1 27/09/2014 27/09/2014 SMAB Chgs AUG14+Stax43.26 393.26 484.02
2 15/10/2014 15/10/2014 SMAB Chgs SEP14+Stax43.26 393.26 90.76
Thanks & Regards,
Rashmi
I am having bank account in ICICI Kormangala branch, Bangalore from last 10 years and my account no. is[protected]
My contact number is : +91 [protected]
I was just checking my bank statement and got the shock because my account has been debited by SMAB charges S tax 43.26+ 393.26
I don't have any mail informing about this SMAB charges neither a call or sms regarding the same from icici Bank. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.
1 27/09/2014 27/09/2014 SMAB Chgs AUG14+Stax43.26 393.26 484.02
2 15/10/2014 15/10/2014 SMAB Chgs SEP14+Stax43.26 393.26 90.76
Thanks & Regards,
Rashmi
Hi,
I have bank account in ICICI Bannerghatta branch Bangalore from last 2 years and my account no. is[protected]
My contact number is : +91-[protected], +91-[protected] Email: [protected]@gmail.com
I was just checking my bank statement and got the shock because my account has been debited by SMAB charges on 15/11/2014 SMAB Charges - OCT14+Stax 43.26 DR INR 393.26 and on 15/10/2014 SMAB Chgs-SEP14+Stax 5.37 DR INR 48.88 .
I don't have any mail informing about this SMAB charges. I have no information from ICICI. No call, no mail and no message. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.
I have bank account in ICICI Bannerghatta branch Bangalore from last 2 years and my account no. is[protected]
My contact number is : +91-[protected], +91-[protected] Email: [protected]@gmail.com
I was just checking my bank statement and got the shock because my account has been debited by SMAB charges on 15/11/2014 SMAB Charges - OCT14+Stax 43.26 DR INR 393.26 and on 15/10/2014 SMAB Chgs-SEP14+Stax 5.37 DR INR 48.88 .
I don't have any mail informing about this SMAB charges. I have no information from ICICI. No call, no mail and no message. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.
Dear Sir/Madam,
This is Dilip Kumar, holding an ICICI saving b/a :[protected] at Waidhan
Branch, M.P. My complaint is related to the minimum account balance charges,
that bank has debited from my account without even
notifying there policy changes, if any. ICICI bank is simply debiting amount
from my account. I get monthly statements but I have never got any information
about the policy changes. I think ICICI bank is not even following the
guidelines mentioned by RBI. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />
I do not have any mail informing about this
SMAB charges. I have no information from ICICI. No call, no mail and no
message. Now that I understand that ICICI bank has not informed me about change
of balance system and if charges deducted are not credited back to my account
then I will be left with no other option but to take this matter to higher
authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k)
i.e. "levying of charges without adequate prior notice to the customer
& quot; of The Banking Ombudsman Scheme 2006.
Please find the below details for all the
transactions made by bank. I tried to get in touch with
the manager but they say we can't do anything about this. My contact Number is
[protected] and email id is [protected]@gmail.com.
[protected] MABChgs-Aug14+ServTax 30.9 - 280.90
[protected] MABChgs-Jan15+STax 30.9 - 280.90
Please do the needful to return back my money.
Regards,
Dilip Kumar
This is Dilip Kumar, holding an ICICI saving b/a :[protected] at Waidhan
Branch, M.P. My complaint is related to the minimum account balance charges,
that bank has debited from my account without even
notifying there policy changes, if any. ICICI bank is simply debiting amount
from my account. I get monthly statements but I have never got any information
about the policy changes. I think ICICI bank is not even following the
guidelines mentioned by RBI. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />
I do not have any mail informing about this
SMAB charges. I have no information from ICICI. No call, no mail and no
message. Now that I understand that ICICI bank has not informed me about change
of balance system and if charges deducted are not credited back to my account
then I will be left with no other option but to take this matter to higher
authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k)
i.e. "levying of charges without adequate prior notice to the customer
& quot; of The Banking Ombudsman Scheme 2006.
Please find the below details for all the
transactions made by bank. I tried to get in touch with
the manager but they say we can't do anything about this. My contact Number is
[protected] and email id is [protected]@gmail.com.
[protected] MABChgs-Aug14+ServTax 30.9 - 280.90
[protected] MABChgs-Jan15+STax 30.9 - 280.90
Please do the needful to return back my money.
Regards,
Dilip Kumar
Dear Mr. Kumar,
We're sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
We're sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
smab charges 200 deductions
Hi Sir/madam,
This is Mansoor ali, , My account#[protected],
from the begining of the current year (2015), Rs
532.26 debited by your office, without any intimation, i never received any information regarding this charges deduction,
kindly contact me and explain about this deduction
For your reference, please find the deduction details which done by your office:
Date
1. 12/01/15
SMAB Chgs DEC14+Stax6.63___Deduction amt Rs 60.35
2. Date 24/03/2015
SMAB Chgs FEB15+Stax43.26__Deduction amt Rs 393.26
3.Date 08/04/2015
SMAB Chgs MAR15+Stax8.65__Deduction amt Rs 78.65
So please review this details and let me know regarding above stated info.. My contact [protected] or [protected]
Thanks
Mansoor S
This is Mansoor ali, , My account#[protected],
from the begining of the current year (2015), Rs
532.26 debited by your office, without any intimation, i never received any information regarding this charges deduction,
kindly contact me and explain about this deduction
For your reference, please find the deduction details which done by your office:
Date
1. 12/01/15
SMAB Chgs DEC14+Stax6.63___Deduction amt Rs 60.35
2. Date 24/03/2015
SMAB Chgs FEB15+Stax43.26__Deduction amt Rs 393.26
3.Date 08/04/2015
SMAB Chgs MAR15+Stax8.65__Deduction amt Rs 78.65
So please review this details and let me know regarding above stated info.. My contact [protected] or [protected]
Thanks
Mansoor S
Dear Mansoor S.,
We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.
Regards,
ICICI Bank Customer Service Team
We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.
Regards,
ICICI Bank Customer Service Team
Thank you sir, kindly refund my money as soon as possible, again thanks for your support
.
Regards
Mansoor S
.
Regards
Mansoor S
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