[Resolved] ICICI Bank — Transaction failed but payment debited and not refunded yet

Dr Aditya

from Aligarh, Uttar Pradesh

Address:	Lucknow, Uttar Pradesh, 226022
Website:	[email protected]

Kindly refund the payment of Rs 9990. Which was debited on 10th feb 2017 through debit card payment to Amazon. Transaction was failed and the debited amount of Rs 9990 is not credited after 5 business days..
Name: Dr Aditya Kumar Gaur

Product: Savings Account

Account No:[protected]

E-mail address: [protected]@gmail.com

Mobile no: [protected]

Details of complaint: My attempt to pay via Card on Delivery for amount 9990 against Order #[protected] on[protected] has failed. In case you were charged for this payment, the amount will be reversed within 5 business days.
The reversal details are: Authorization code for sale transaction 020104

Reversal Reference #[protected]

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Apr 1, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2017

ICICI Bank Customer Care's response Dear Dr Aditya,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team