[Resolved]  ICICI Bank — transaction for enps

Address:Pune, Maharashtra, 412101

Hi team,

I did transaction of 49, 500 for enps. Amount is deducted from my icici account but not credited to nps account.

Error -

https://www.billdesk.com/pgidsk/pgijsp/error1.jsp
Reason: sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.

Can you please check on priority?
Thanks,
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Apr 3, 2020
Complaint marked as Resolved 
Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bw94) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

My Account got debited with Rs.590/- as ECSRTNCHG, on 10th March 2020. why this is happening???? What is actually ECSRTNCHG ?? Why it deducting from account. If it is wrongly hitted... please credit the same... Please details mail to me on [protected]@gmail.com

ICICI Bank Customer Care's response, Mar 21, 2020
Verified Support
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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