[Resolved] ICICI Bank — unauthorised auto deduct | |||
I received a text that a sum of rs. 1399/- has been deducted from my debit card account to one assist plan. And it has been done so without my consent or permission. Seriously, i don't need any such plan. I am really really seeking ways to deactivate it and refund my money. I did share my concern with your representative. But nothing has been done yet. Please deactivate this one assist plan and refund my money asap. Otherwise i will discontinue all services from icici bank. Name - gazi rohman Add - dhubri, assam Mobile no.-[protected] Email-gazi. [protected]@gmail.com Name of bank - icici bank, dhubr branch Account no.[protected] Ifsc code-icic0001322 Date of deduction -03/11/2018 Was this information helpful? | |||
Dec 22, 2018 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Nov 21, 2018 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team | |||
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+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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Greetings from OneAssist!
We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3759129. Your amount 1399/- will be credited in bank account within 5 to 7 working days.
Regards,
Devendra,
OneAssist, Social Media Team.