[Resolved]  ICICI Bank — Unauthorized transactions from my saving accounts.

Address:Ghaziabad, Uttar Pradesh, 201001
Website:consumer complaints.

Dear sir,
Please note that there is fraud transactions are being done to zaakepayment service, paytmmobile and vinpayu from my icici bank account no[protected] and[protected]
Without my permission on dated 11 dec 2014 24 jan 15 27 jan 15 of amount rs 149891.00
There is no convincing response from icici bank please look into this matter and take necessary action pl.
My details are mob no [protected]
Hope that you will understand my pain and help us to revert this amount to me
Devendra kumar sharma
Mob. No-[protected]

I am forwarding this mail to you for necessary action at your end.

Regards,
My account is with icici bank details are as under.
Contact no mob no -[protected]
1. Bank name - icici
Branch - senior mall sector-18 noida
Account no –[protected]
Type of account – salary
Complaint discussion with icici sec-18 noida branch manager on 28.01.2015
Complaint application handover in icici bank chaudhary more ghaziabad
Residence address-b-133, new panchwati, gt road ghaziabad-201001
Working address - smr automotive pune.
Fraud transaction amount – with new atm card.
Date -27.01.2015 amount=46993.00
Date -24.01.2015 amount=42907.00
Contact no mob no -[protected]

Fraud transaction amount – with old atm card details.
Date -11.12.2014 amount=9991.00

Total amount - 46993+ 42907+9991= rs - 99891.00

2. Bank name - icici
Branch - jhalawar road kota-raj
Account no –[protected]
Type of account – saving
Complaint discussion with icici sec-18 noida branch manager on 28.01.2015
Complaint application handover in icici bank chaudhary more ghaziabad
Residence address-b-133, new panchwati, gt road ghaziabad-201001
Fraud transaction amount - 50000.00 from one account to another account whenever i received the otp for these transaction’s & transactions done without my permission. How it possible.
Date -27.01.2015
Total fraud transactions =99891+50000= 149891.00
Following document attached.
1. Police report for date 11.12.2014 transcations.
2. Complaint application submitted in icici bank chaudhary more & shastri nagar rajapur branch ghaziabad
3. Police report for date 24.01.2015 & 27.01.2015 transcations.
4. Bank statement copy

Devendra kumar sharma
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Aug 13, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2017
ICICI Bank Customer Care's response
Dear Devendra Kumar Sharma,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

I have not got my money which was recieved by a guest against my TID NO[protected] of amount Rs. 342. i have submitted a lot of complaints but got no replies. the transacted is dated of 10 july 2017. i request you to solve this issue as quick as possible because it was my hard earned money.

ICICI Bank Customer Care's response, Jul 13, 2017
Verified Support
Dear Deeksha Khandelwal.

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4bm9l_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
My refund from amazon is not showing, although it was initiated on 3rd july by seller, my refund tracking id is 74332747185718418286930

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